

- #Pro tools 10 ilok license manager how to
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On the upper portion of iLok License Manager, click View > Columns > Publisher License ID or Right-click on any blank gray space between tabs Your Publisher License ID is your System ID
#Pro tools 10 ilok license manager mods
“Post Reply” to your DUC Thread, include your Case Number to help Mods or Higher escalate your Case
#Pro tools 10 ilok license manager pro
In the 5th box, select your Pro Tools version In the 4th box, select “Pro Tools | Software” In the 3rd box, select “Pro Tools” or “Pro Tools Ultimate” - or whichever choice applies to you In the 2nd box, select “Artist Suite – DAW” In the 1st box, add a short description of your problem Under “Select Case Record Type” click on the drop-down Menu and select “Audio” (if your problem is not “Video”) Get a free ASC Code/Number from your Avid account: Thanks unkJE, its a mac so looks like i need to submit a ticket

However, you may want to eventually resolve the issue on this system. If you are just trying to activate a license to an iLok, please note that you may be able to use another system to do the license activation. On a Macintosh machine, please submit a support ticket. Why do I keep receiving a "Server Unavailable" or "Internet Connection Unavailable" message? Vi.Ĝlose the proxy configuration panel by selecting "OK" button. Un-check all the check boxes of the configuration panel. Open the proxy configuration panel again by select "LAN settings" button. Iii.Ĝlose the proxy configuration panel by select "OK" button. Remove content in the box named "Address:". I.Ĝheck the check box named "Use a proxy server for your LAN". If your machine accesses the internet without a proxy server and the check box named "Use a proxy server for your LAN" is not checked, but the text box named "Address:" is not empty, then follow these steps: You then close the proxy configuration panel by selecting "OK" button.Ĭ. If your machine accesses the internet without a proxy server and the check box named "Use a proxy server for your LAN" is checked, then un-check the box and the other three check boxes of the configuration panel. You then close the proxy configuration panel by selecting "OK" button to make the configuration effective.ī. If your machine has to connect to a proxy server to have internet access, make sure the proxy server is configured correctly in the proxy configuration panel here. Proceed with either one of the three scenarios below depending on what the "Local Area Network (LAN) Settings" window currently displays:Ī. Psexec -i -s "C:\Program Files\Internet Explorer\iexplore.exe"ĥ.ğrom Internet Explorer's menu choose "Tools > Internet" optionsĦ.Ĝhoose the "Connections" tab and click the "LAN settings" buttonħ. This will start Windows Internet Explorer:
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For information on how to do this, perform an internet search for the terms "how to open command prompt with administrator privileges".ģ.Ğnter the following and then hit the Enter key:Ĥ.Ğnter the following and then hit the Enter key. Open and run a command prompt as administrator. For simplicity, we recommend working with a temporary folder (i.e. Unzip the contents of the 'pstools.zip' file to a temporary folder. A Microsoft tool called "PsTools" will be required and available from them from the following link:ġ. To resolve this Internet proxy issue, please follow the steps below. If the first test (Checking for proxy settings.) displays a message indicating "A proxy server is used by the PACE License Service", then an Internet proxy issue is the cause of the "Server Unavailable" message. Run this application as administrator by right-clicking the file and choosing "Run as administrator" and look at the result of the first of the three tests it completes. You don't need to run the installer, just look inside the "Troubleshooting" folder for the "LicenseSupportDiagnostic.exe" tool.
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If you don't have the installer on your computer, download and unzip the License Support installer from the iLok License Manager page. Symptom: When you run the iLok License Manager, it reports "Server unavailable"įix: To verify if your instance of the Server Unavailable message is due to unnecessary proxy settings, run the diagnostic tool called "LicenseSupportDiagnostic.exe" that is included with the License Support installer.
